By using THREAD+CO services you agree to the following ​Terms and ​Conditions. These terms and conditions are effective from ​18 ​June 20​20​.

Bookeo is our booking software partner. ​
SquarePos is our payments partner.

Bookings Terms of use

If you need to change or cancel your booking, please log back into your account and amend it from there.

PLEASE DO NOT CALL/TEXT/EMAIL/IM: to change a booking as this is a self service system.

Once you log the request online, an email and or text will be sent to confirm the cancellation. If you do not receive a notification please email asap and send a cancellation or edit/change email request to ONLY in the event that you are unable to do so from your bookings console or did not receive a confirmation, please include as many details as possible including full bookings details with dates & times and your full contact details. A member of our team will be in touch to confirm.


Please avoid last minute cancellations, lateness & no shows, this affects other clients and our business. We reserve the right to CHARGE for missed bookings, lateness & last minute cancellations. Please arrive 5 mins earlier for your booking, so we can get you checked in and ready for your stylist.

For more information, please read our Cancellation Policy.

Service provider or user – Company or person that provides services, rents tools, equipment, space etc. and uses the platform to accept bookings online, send promotions, sell products and do other related things that helps them run their service business.

Client/s or service buyer/s – Clients can be any type of person that books an appointment or buys a product online with a service provider that has a user account with the platform. This can for example be patient, student, or client. is the processor of data for the clients of the platform. The user of the system, often same as service provider, is the controller of your data (the client data). You can ask the controller of your data for all personal information that they may hold on you, they can delete it and rectify by your requests.

Acceptable Use Policy

If you use the platform or related sites, you agree to that you will not:

— violate any laws, third party rights or our policies;

use our sites and tools if you are not able to form legally binding contracts, are under the age of 18;

— post false, inaccurate, misleading, defamatory, libelous content (including personal information) or use the service and site for link building purposes;

take any action that may undermine feedback and/or ratings systems;

— distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes; — distribute viruses or any other technologies that may harm any visitors of the site;

— harvest or otherwise collect information about users, including email addresses, credit cards without their consent.

Client Purchase Protection

Please be informed that does not offer any purchase guarantees concerning client’s payments for bookings or service purchases or other product purchases on on behalf of our service providers. offers service providers (technicians) a way to sell their services, and buyers (clients) a method to book these services.

Service providers can use our website to offer their clients to pay for services online. Buyers and service providers share the responsibility for making sure purchases and service orders facilitated by are in good spirit, rewarding and hassle-free.

We encourage buyers to contact THREAD+CO on before opening a complaint with third parties. We take no responsibility for wrongful service orders, services provided by service providers or services not provided by service providers even if they are purchased and paid for on

You are buying time slots in a booking queue to get access to a vetted, high rated, skilled technician. We are not a salon providing services. It is strongly recommended that buyers inform themselves about the service provider before booking with them and before paying online.

Privacy Policy

We will never share/sell your private information. We also do not send unsolicited emails/texts.

For a separate description of our Privacy Policy.

About Us

We are owned BEAUTY COTERIE PTY LTD, established in 2015 and trading as THREAD+CO and is the creator of the platform and The above terms and conditions that you accept, apply between you and and in Australia.

You may contact us:
Address: Suite 3, Level 27 Governor Macquarie Tower 1 Farrer Place Sydney NSW 2000