Terms and Conditions
By using THREADAND.CO services you agree to the following terms and conditions.
These terms and conditions are effective from 21 September 2018 (updated since 21 September 2018).
If you need to change or cancel your booking please log back into your account and amend it from there.
PLEASE DO NOT CALL to change a booking as this is a self service system. Once you log the request online, a member of our team will be in touch to confirm. You can also send a cancellation or edit/change email request to email@example.com ONLY in the event that you are unable to do so from your bookings console, please include as many details as possible including full bookings details with dates & times and your full contact details.
PLEASE NOTE: WE DO NOT ACCEPT CASH. ONLINE PAYMENTS ONLY.
ACCEPTED CARDS ARE VISA, MASTERCARD AND AMEX.
We will never share/sell your private information. We also do not send unsolicited emails/texts. Please avoid last minute cancellations, lateness & no shows, this affects other clients and our business. We reserve the right to CHARGE for missed bookings, lateness &last minute cancellations. Please arrive 5 mins earlier for your booking, so we can get you checked in and ready for your stylist .
SimplyBook.me Ltd. is our booking software partner.
SquarePos is our payments partner.
www.threadand.co services or www.threadand.co bookings platform — is a system provided by www.simplybook.me ltd that allows system users to get various business functionalities that help them to run their business. The www.threadand.co system can run under various domain names, such as:
Service provider or user — Company or person that provides services, rents tools, equipment, space etc. and uses the www.threadand.co platform to accept bookings online, send promotions, sell products and do other related things that helps them run their service business.
Client/s or service buyer/s — Clients can be any type of person that books an appointment or buys a product online with a service provider that has a user account with the www.threadand.co platform. This can for example be patient, student, or client.
www.simplybook.me is the processor of data for the clients of the www.threadand.co platform. The user of the system, often same as service provider, is the controller of your data (the client data). You can ask the controller of your data for all personal information that he may hold on you, they can delete it and rectify by your requests.
Acceptable Use Policy
If you use the www.threadand.co platform or related sites, you agree to that you will not:
- — violate any laws, third party rights or our policies;
- — use our sites and tools if you are not able to form legally binding contracts, are under the age of 18;
- — post false, inaccurate, misleading, defamatory, libelous content (including personal information) or use the service and site for link building purposes;
- — take any action that may undermine feedback and/or ratings systems;
- — distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;
- — distribute viruses or any other technologies that may harm any visitors of the site;
- — harvest or otherwise collect information about users, including email addresses, credit cards without their consent.
Client Purchase Protection
www.threadand.co does not offer any purchase guarantees concerning client's payments for appointment bookings or service purchases or other product purchases from service providers. www.threadand.co offers service providers a way to sell their services, and buyers, clients, patients a method to book these services. Service providers can use our tools to offer their clients to pay for services online. Buyers and service providers share the responsibility for making sure purchases and service orders facilitated by www.threadand.co are in good spirit, rewarding and hassle-free.
We encourage buyers to work with sellers before opening a complaint with www.threadand.co. We take no responsibility for wrongful service orders, services provided by service providers or services not provided by service providers even if they are purchased and paid for.
It is strongly recommended that buyers inform themselves about the service provider before booking with them and before paying online and for the service providers to make sure buyers are for real.
We are owned by BEAUTY COTERIE PTY LTD, established in 2015 and trading as THREAD+CO and is the creator of the www.threadand.co platform. The above terms and conditions that you accept, apply between you and www.threadand.co in Australia.
You may contact us:
Address: Level 14, 309 kent Street, Sydney 2000