Do I really need Local SEO if I already have regulars?

Yes. Local SEO helps new customers find you, and it also helps repeat customers find your hours, location, and updates. Even if your foot traffic is solid, optimizing your Google Business Profile and business listings improves visibility, trust, and relevance in search.

I don’t sell online. What services do I actually need?

We focus on what will move the needle for your shop: Local SEO and Local Google Ads. These strategies help ensure you show up when nearby shoppers are actively looking for what you offer.

Can you run ads just for my store’s neighborhood?

Yes. We geo-target your campaigns so you’re only reaching shoppers within a relevant radius. That means more qualified leads at greater efficiency for your budget.

What if I have more than one location?

No problem! We can manage Local SEO and Google Ads for multiple storefronts, with separate tracking and budgets if needed. We’ll help you scale smartly.

Do I need a certain amount of traffic to do A/B testing?

Yes. A/B testing works best on sites with consistent traffic and order volume. We’ll review your analytics to confirm if your store is a good fit, and if not, we can recommend other CRO strategies from which to start.

What platforms do you work with?

We specialize in Shopify exclusively for our CRO and on-site SEO services. For clients who want to run Google Ads, we also work with Woocommerce, Wix and other ecomm platforms.

Can you help me improve my product pages?

Absolutely. We offer “Page Research Roadmap” reports that identify where your product listing pages (PLPs) can be improved. These are based on UX, content, and conversion best practices.

Will you manage my Instagram or email marketing?

Not at this time. We stay focused on the channels we’re best at: SEO, Google Ads, and CRO. We’re happy to refer you to trusted partners for additional marketing needs, and we provide monthly holiday and trend research that can inform your social media strategy.

Why are your prices lower than some other agencies?

We’ve built a lean, efficient model that focuses on what actually works. No bloated retainers, no inflated hourly rates. We focus on right-sizing core services that drive real results to help grow your business.

Do you mark up Google Ad spend?

No. You pay Google directly. We manage your account and optimize your performance, but we never take a cut of your ad spend. As you increase your spend based on performance, we become a smaller and smaller percentage of your overall marketing outlay.

Who owns the Google Ads and Analytics accounts?

You do. Always. We help you set them up (if you don’t already have them) or request access during onboarding. We believe it’s unethical for an agency to own your accounts with the leverage that comes with that.

What does support look like?

You’ll get access to our Client Portal , and we’re available via email, Slack and Zoom . We don’t limit support to a fixed number of emails or calls. If you have a question, we’re here to help. One of the things clients love most about working with us is our high-touch approach to communication. In short, we care!